Frequently Asked Questions
Why is my Prosecco cloudy?
Billy Button Wines make a number of different Prosecco styles (see below for more details, including ‘cloudy’ vs ‘clear’).
Ready to drink your Prosecco?
When opening a cloudy prosecco, there are a few things you can do to ensure happy drinking! Leave it upright in the fridge for a couple of days before opening – this will ensure the sediment settles at the bottom and it is nice and cold, which also helps with the release of the crown seal.
We produce both ‘cloudy’ pet-nat (pétillant naturel) styles and traditional method styles.
Our Ancestrale and Col Fondo may appear cloudy in the glass because the remnant yeast are still in the bottle. These styles follow the original method of sparkling wine production, before technical advancements. The juice is handled and fermented in the normal manner in tank and as the ferment is nearly complete it’s simply bottled off. The ferment completes in the bottle creating the carbon dioxide build up and hence the fizz! the Col Fondo is clarified before we put it into bottle for its secondary ferment. It is not quite as ‘out there’, but still a bit different to the norm, half way between Ancestrale and Traditional Method.
Our traditional method Prosecco’s include ‘Zero Dosage‘ & ‘The Socialite‘. These are made using the traditional method of sparkling production, as they do in Champagne. The wines are clarified and put into bottle for their secondary ferment. Once finished, we put the bottles through a process called ‘riddling’, where the bottles are slowly rotated over a period of time, until they are upside down and all the yeast solids have settled into the neck of the bottle. We then ‘disgorge’ the bottles by freezing the necks (trapping the sediment in place), turning the bottles back upright, removing the cap and then the pressure inside pushes the slug of frozen sediment out, leaving behind clear wine. The difference between the ‘Zero Dosage’ and ‘The Socialite’, is the little bit of sugar added to ‘The Socialite’ after disgorging.
Please follow the link for Jo’s blog on Prosecco – https://www.billybuttonwines.com.au/all-you-need-to-know-about-prosecco
How do I apply a discount?
You must always login for any discounts to apply, so that our system knows who to apply certain discounts to.
You can log in HERE or via the ‘Log In’ link at the top right of our website.
Don’t have a log in? Create a profile for your log in HERE
When you ‘View Cart’, under ‘Order Summery’ there is a drop down arrow beside ‘enter coupon code’. Enter your code, then hit ‘Apply’.
Alternatively, please contact us if you require any help.
You can email info@billybuttonwines.com.au or call 0427351284 during business hours.
*$25 off your first order applies only once per customer and can not be used in conjunction with any other offer.
What is the price of the Wine Club?
Which club is right for you? Visit our Wine Club page for more details on each of the different clubs and their associated benefits.
*Reminder emails are sent out 2 weeks prior and again 2 days prior to the processing dates. This allows time for change of selection and updating details.
6 pack Billy Button wine club members enjoy 15% off their selection (6 or 12, whites, reds or mixed) – so based on the price of the wines you choose (or keep the winemakers selection), you will get 15% off the RRP, plus free shipping. Processed FOUR times per year February, May, August and November.
12 pack Billy Button wine club members enjoy 20% off their selection (6 or 12, whites, reds or mixed) – so based on the price of the wines you choose (or keep the winemakers selection), you will get 20% off the RRP, plus free shipping. Processed FOUR times per year in February, May, August and November.
Alpine Range 12 pack wine club members enjoy 40% off their selection of our ‘Alpine’ range straight dozens or the set mixed 12 pack (which includes 2 x NV Prosecco, 2 x Sparkling Red, 2 x Rosato, 3 x Bianco, 3 x Rosso). Processed FOUR times per year in January, April, July and October.
6 pack Shy Susan wine club members (ONE 6 pack per year) enjoy 15% off their selection – so based on the price of the wines you choose (or keep the winemakers selection), you will get 15% off the RRP, plus free shipping. Processed ONE time per year in August/September.
6 pack Billy Button Museum wine club members pay $250 per 6 pack of wines carefully selected from our cellared museum by Jo and Glenn. *The museum club selection is set and cannot be changed or skipped. Processed TWO times per year in March and September.
12 pack Billy Button Museum wine club members pay $500 per 12 pack of wines carefully selected from our cellared museum by Jo and Glenn. *The museum club selection is set and cannot be changed or skipped. Processed TWO times per year in March and September.
All wine club members from all our clubs receive free shipping on all orders placed and free tastings at our cellar door.
How do I change my Wine Club selection?
How to change my wine club selection? Click HERE for detailed instructions.
For all wine club queries, please visit the Wine Club page and scroll to the bottom for detailed information.
Does Billy Button do wholesale?
Yes!
Visit this link for more details – WHOLESALE
Visit the link above to find out about our:
local wholesale,
wholesale wines through our distributors
Billy Button and Shy Susan wholesale lists
our on-premise ‘Alpine Vista’ range designed for venues only
Local wholesale orders are placed directly with the winery. Please email orders@billybuttonwines.com.au
Did you know we have an on-premise only range called Alpine Vista?
Created specifically for venues looking to serve quality local wines by the glass, Alpine Vista delivers approachable, affordable and competitively priced wines without compromising on character or flavour. Perfect for restaurants, bars, pubs and hospitality venues wanting to offer patrons a taste of the Alpine Valleys, the range has been designed to overdeliver in both quality and value on the pour.
Do you charge for tastings at the cellar door in Bright?
Tastings
Explore our full range of wines with a guided tasting experience.
-
- $15 Tasting – Sample wines from our Billy Button and Claypot ranges, with up to 30 wines often available to taste.
- $25 Tasting – Enjoy access to our premium Shy Susan wines, alongside the Billy Button and Claypot collections.
Tasting fees are redeemable with any purchase of 12 or more bottles and are complimentary for Wine Club members.
For more details about visiting us at our Bright cellar door, click HERE
What payment types do you accept?
We accept payment by Visa, MasterCard, American Express or any other payment method we advise during the payment process, including Billy Button gift cards.
Are my financial details secure on your site?
Credit card details are not stored by Billy Button Wines / North East Vintners. Credit card details are held by payment gateway service providers, such as Stripe. Further details can be found in our Privacy Policy.
Questions about Shipping and Returns?
Visit the Shipping & Returns page for answers to questions including: When will I receive my order? Where do you deliver to? How much does delivery cost? Can I cancel my order? Can I authorise to leave my order if I’m not home?
Licence class : Producer’s License; Licence number: 36134336;
Name of licensee: Billy Button Wines Pty Ltd
Address of premises: 11 Camp St, Bright, Victoria 3741
WARNING Under the Liquor Control Act 1988 it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises